Frequently Asked Questions
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The lunch served on-board is a ploughman style bento-box served in a partitioned BioPak compostable container which includes: selection of sliced cold meats including Ham, Meatloaf & Roast Beef. Salads included: Pasta Salad & fresh Garden Salad (w/ dressing sachet). Also included are a Boiled Egg, Cheese, Crackers, Chocolate & Bread Roll w/ Butter. (see image).
Beer, Wine, Soft Drink & Bottle Water are available for purchase.
Filtered Drinking/Tap Water is also available onboard the vessel.
Half-Day Cruise - includes Lunch & Afternoon Tea (Tea/Coffee + Bush-Berry Slice)
Full-Day - includes Morning Tea (Tea/Coffee + Wattleseed Biscuits), Pipi Tasting, Lunch & Afternoon Tea (Tea/Coffee + Bush-Berry Slice).
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Yes, we can provide for Vegan, Vegetarian, Gluten Free, etc, please notify at time of booking for your dietary requirements.
Vegetarian Meals: include Garden Salad, Pasta Salad, Fallafel & Hommus, Egg, Bread Roll, Mint, Cheese & Crackers.
Vegan Meals: include Garden Salad, Wild-Rice Salad, Fallafel & Hommus, Bread Roll, Mint, Margarine, Rice Crackers.
Gluten Free Meals: include Garden Salad, Smallgoods, Egg, Wild Rice Salad, Savoury Gluten-Free Muffin, Mint, Cheese & Rice Crackers.
Please Note: We may not be able to cater for all lifestyle or niche diets (e.g. Keto, FODMAP). If you have specific needs, feel free to contact us prior to booking.
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Yes, we have a selection of Beer, Wines, G&T, Soft-Drinks & Bottled Water available for purchase onboard.
Filtered drinking water is also available at all times.
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The arrival of H5 avian influenza in South Australia is certainly significant, but it's not entirely unexpected. Australia has been the last major continent in the world to remain free from this strain, and for more than two years we've been watching its progression internationally and preparing for its eventual arrival.
At this stage, there is no reason for visitors to avoid enjoying South Australia's incredible natural environments. People should continue to explore our national parks, wetlands and coastal regions while following any advice from authorities regarding wildlife interactions. Public awareness and responsible behaviour will be important parts of the response.
Our tours are safe and operating as usual.
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We don’t use ‘Companion Card’ in conjunction with our tours. We can however, offer Companion card Holders + their Guest(s) a special discounted rate on our regular tour options.
Bookings will need to be made through our Office 08 8555 2203.
To see businesses in South Australia that participate with ‘Companion Cards’, see the companion card website.
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As we operate inside the Coorong National Park we are unable to take any pets on our tours.
The only exception are registered Guide Dogs
Where do I board the boat for tours?
Our Coorong tours depart from the main Wharf in Goolwa, South Australia. There is plenty of free parking without time restraint here at the wharf.
SAFETY & BOARDING ACCESS:
Watch our curated video to view information on vessel safety, boarding and access to our boats. Should you have accessibility limitations, watch the video, see images & more info on access below to self assess our facilities.
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Our ‘Concession’ ticket price covers anyone with a concession card (Student Card, Senior’s Card, Pension Card, etcetera).
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No, unfortunately our vessels are not wheelchair accessible. Our vessels all have a few steps. Please see images & more info on access below.
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No, if guided shore excursions are included in the tour they are not compulsory. Passengers can remain on-board if you wish or/ do as much or/ as little of the walks as you feel comfortable.
We recommend enclosed footwear as there can be sticks & debri along the walk & in warm weather the sand can be hot…
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Our ‘Spirit of the Coorong’ & ‘Spirit of the Murray’ vessels are toilet equipped with conventional household type toilets.
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We rarely cancel cruises due to weather, however if we do so it will usually be the day prior.
The lower Murray River & Coorong Estuary are within sheltered/protected waterways & is seldom an issue for weather. Extreme winds or/ Severe Heat are the only conditions we would cancel a tour dpearture.
If we are forced to cancel, we will offer to transfer your booking to another day or/ offer a full refund.
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Yes, we do occasionally cancel cruises due to minimum numbers. However if we do so it will usually be the day prior. If this is the case we will offer to transfer your booking to another day or/ a full refund.
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Our cruising is on the River Murray and in the Coorong which are calm, flat, protected and sheltered inland waters and Sea Sickness is extremely rare.
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See our booking terms & cancellation policy here.
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Obviously weather appropriate clothing should be worn for your day of cruising.
Bring a spray jacket/umbrella if rain is forecast. Hat/Sunnies & drink bottle for Sunny days. Foot wear is up to the individual but sensible enclosed walking shoes if intending to do a guided walk, walking on the dunes barefoot is not recommended due to wooden slatted trails & sharp shells in the middens also the sand gets hot in summer.
The vessel is fully enclosed with optional roof-deck oper-air seating.
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Yes! You can buy gift vouchers here.
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We work with a local tour operator 'Ambler Touring', who can combine a day tour & any of our Coorong tours with return hotel transfers from Adelaide CBD, Glenelg, Hahndorf. See 'Ambler Touring' for more detials & bookings.